Shipping & Delivery

A little note on how your order finds its way to you.

01. Shipping & Fees
Simple, transparent, and thoughtfully set.

We offer region-based shipping rates to keep things fair and accessible:

Asia (Korea, India, Indonesia, Thailand, Philippines, Vietnam, Japan, Malaysia, Singapore, etc.)
Free shipping on orders over $35.00
A flat shipping fee of $5.00 applies to orders below $35

North America (United States, Canada)
Free shipping on orders over $35.00
A flat shipping fee of $8.00 applies to orders below $35

Europe (Portugal, France, Germany, Italy, etc.)
Free shipping on orders over $35.00
A flat shipping fee of $8.00 applies to orders below $35

Shipping methods may vary depending on the product and its origin.
Estimated delivery times are shown on each product page.

During peak seasons, delivery may take a little longer — thank you for your understanding.

02. Where We Ship
Cattiqua currently ships to a selection of countries and regions worldwide.

If you’re unsure whether we ship to your location, feel free to reach out through our live chat support on the website.

We’re always here to help 🌿

03. Duties & Taxes
Some international orders may be subject to customs duties or import taxes, depending on your country.

These charges (if any) are the responsibility of the recipient.
Shipping fees at checkout do not include customs charges.

For more details, we recommend checking with your local customs office.

04. Processing & Delivery Time
Every order is handled with care.

Processing time: 4–5 business days
Estimated delivery: 8–14 business days

Please make sure your shipping address is complete and accurate (including apartment/unit numbers if needed).
We’re unable to take responsibility for delivery issues caused by incorrect address details.

A gentle reminder
We’re a small, detail-loving brand — every package is prepared with intention.
Thank you for your patience and for being part of Cattiqua ✨